The AI Opportunity for Small and Medium Businesses
Artificial intelligence is no longer reserved for tech giants. Today, SMBs across every sector are using AI to cut costs, speed up processes, and serve customers better. But jumping in without preparation leads to wasted budgets and frustrated teams.
This guide gives you a practical framework to assess your own readiness before investing a single euro.
What Does "AI Readiness" Actually Mean?
AI readiness is about three things:
- Data quality — Do you have enough structured, clean data to train or fine-tune models?
- Process maturity — Are your workflows documented and consistent enough for automation?
- Team capabilities — Does your team have the appetite and basic skills to adopt new tools?
Step 1: Audit Your Data
Start by mapping every data source your business uses: CRM records, invoices, support tickets, spreadsheets. Then ask:
- Is it digital and accessible?
- Is it consistent in format?
- Is it up to date?
Gaps here don't disqualify you — but they set the scope for your first AI project.
Step 2: Identify High-Value, Repetitive Tasks
AI delivers the best ROI on tasks that are:
- Done frequently (daily or weekly)
- Rule-based or pattern-driven
- Currently performed manually
Examples: invoice processing, email triage, lead scoring, report generation.
Step 3: Assess Your Budget and Timeline Expectations
AI projects typically take 4–12 weeks from scoping to first results. Set realistic expectations — quick wins are possible, but enterprise-scale transformation takes time.
Ready to Find Out Where You Stand?
Contact me for a no-obligation AI Readiness Assessment. In one session, we'll identify your top three opportunities and what it would take to pursue each one.